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Semantic data integration and automated analysis for governme organizations

idea

What is the idea?

New semantic technology could establish applications and portals which help poeple to interact with governmental authorities more easy. 
 
People could be supported to find the right service for their request or a precise anwer for their question. They shouldn't know all the different portals of governmental informations and services. All that portals could be integrated and help the citicen to find the requested information and service quickly. . 
 
The citizen should start a process that keeps the user informed about the status and offers the oppotunity for querstions to a personal agent. This online processes should be integrated in one citizen account, that can only be accessed by the citizen to pretect his personal data and avoid glass citizon. This personalized accounts can be used to identify the needed services and information for him without any search by the user. 
 
My company offers a middleware for the integration challanges and semantic interpretation of all the data to provide the right information in a given context, like a question, a requested service of a running process and even the peoples profile. The architecture is flexible to consider different data silos, security and privacy requirements and the management of terrabytes of data. The analytic approach is an automatic procedure to avoid huge investments in semantic data modelling. 
 
There is also a benefit for the Governmental organizations, which become a central access to all the different data silos. It's a kind of virtual data warehouse, high scalable and with real time information. 

 

Why is it important?

Poeple often don't know where they find the information or the right service and agent for their needs. And often they must invest time in going to a governmental office and handle a lot of paper and forms. This could be more easy.

The technical approach ovoids investments in migrating data, modelling ontologies or any orher preperation. It is a full automatic analysis for a dynamic organization of all information and services.

Submitted by wurzer from iQser AG (Knowledge Management) on Apr 29, 2009

This idea is now closed to further comments.

Current number of stars: 3
based on 3 votes
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2 Comments

Member comment

I fully concur with this idea.  A "service directory" is a specific taxonomy of services and products offered by an organization or group of organizations (e.g., the US Governments at Federal, State, Tribal, and Local levels).  Such a service directory or catalog would result from building a terminology for that organization or group.,

Comment from RoyERoebuck at One World Information System on Apr 29, 2009
Member comment

I also agree. Semantic technologies can be difficult to implement and maintain (especially if you need to manage the taxonomy) but you can accomplish the same thing with the underlying technologies behind simple tag clouds. E.g. purely quantity of similar words in listings.

It would be also beneficial to integrate social connectiveness/linkage mapping to visualize the connections between the "nodes".

Comment from BWillison at Parsons Institute for Information Mapping on Apr 29, 2009