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Dear "DRH from RATB",
Because you reached out for ideas on this particular topic means that you are openminded enough to realize that there are people out there with special knowledge (and wisdom) that can help you set up a better "hotline and referral system" for the RATB.
I am tempted to make some suggestions here but, here it is, Sunday night, and this discussion will close down at midnight. And, as it is, it really isn't much of "discussion" -- your request for ideas, and two other (albeit thoughtful) comments. But, yet, it is still a good step towards a better discussion.
So I suggest that, in order to give this topic the discussion that it deserves, you continue this discussion in some manner. (Maybe set up a group at GovLoop.com or an email-group like this one at GoogleGroups.com.)
And, even though you are probably under the gun to quickly set up some kind of system, that discussion would still be helpful, even after you put that system into service.
I am not a vendor, but I am a retired federal employee (five agencies in D.C.) with experience in regulatory compliance. My last federal job was in the "office of internal oversight" for a multi-billion dollar program.
That experience tells me that, if RATB is only going to shoot for a whiz-bang job of referring cases to other IGs, then RATB is not really breaking any new ground in the "transparency and accountability" department. But, because Recovery.gov is the first effort to try new ideas in achieving better "transparency and accountability", then RATB should also be open to the idea that many worthy ideas still exist outside of RATB (even after one whole week of this soliciting them on this website).
I have been using online discussions for 20 years, and also have experience in moderating discussions involving hundreds of users. If you, or anyone else, wants to talk about how to continue the discussion on this topic, please feel free to contact me at sbuckley at UStransparency.com
Of course, it's easy enough to just go ahead, myself, and set up a place for an online discussion. But I'd rather be collaborative in deciding how best that could be done (and by whom). Your thoughts are welcome.
-- SB
P.S. Okay, here's one idea. Let any potential whistleblowers see whether there are other allegations similar to the one that they are thinking of making. It doesn't have to compromise confidentiality, but just enough information for a concerned employee who is wondering "Am I the only one who sees this?" (That condition is what kept everyone quiet when the Emperor wore no clothes.) It also creates transparency to the rest of us as to where the "trouble spots" may be developing.